Property Rental

Video: The All-Important Rental Mandate

What is a Rental Mandate? The Rental Mandate is the contract between the landlord or property owner and the rental agency represented by the Principal – not between the landlord and individual agents. In terms of the Rental Mandate, the Landlord engages the agency to carry out certain duties on their behalf in exchange for […]

Property Rental

Why Running a Rental Business without Written Procedures is like Driving a Car Blindfolded

Let’s set the scene . . . You’re the Rental Manager and you get a call from a client with a complaint. You listen to what the client has to say and you then have a meeting with your team to get their side of the story. It turns out that they ‘totally forgot’ a […]

Property Rental

3 Metrics EVERY Rental Agent SHOULD Know AND Share with Prospective Landlord Clients

If I was a Landlord interviewing potential rental agents to procure a new tenant ,and to manage the lease, for my rental property, I’d be asking for the following 3 figures for their rental portfolio (or their company’s rental portfolio) . . . . Time-to-Tenant Occupancy Rate Level of Rent Arrears Why? Well, it’s simple […]

Property Rental

Rental Best Practice: Rental Deposits

Some of the best practices that I cover in this article might seem trite, but I have dealt with enough deposit related disputes to know that what might seem like common sense often isn’t that common. Best practices with respect to rental deposits 2 months deposit should be a minimum requirement If the tenant is […]

Property Rental

Spotlight On: Rental Deposits

I was motivated to write this article in response to the following post in the Property Practitioners Facebook Group: if a client’s lease has ended and moves out without paying their W&E bill from the municipality, how can the landlord get them to pay? Also, he also didn’t pay his last month’s rent, so we […]

Property Rental

What’s the value of a fixed term lease if a tenant can cancel on 20 business days notice at any time?

I’ve often been asked, by both landlords and agents, “Is there any purpose in signing a fixed term lease when a tenant can cancel the lease at any time by simply giving 20 business days notice?” It does sound a bit contradictory when you need to explain this to landlords. “Mr &/or Mrs Landlord, although […]

Property Rental

VIDEO: How to Make the Most of Prospective New Landlord Enquiries

Are you ready to make the most of new business opportunities in your property rentals business? With most property rental agents being paid on some form of commission structure, and given the competition in the rental market, it makes absolute sense to make the very most of all enquiries from potential new landlords . . […]

Property Rental

VIDEO: How much Rental Deposit should you take?

Let’s start off with the purpose of the damage deposit . . . Purpose of the Damage Deposit The damage deposit is the only the security the landlord holds in terms of the lease. Security to cover any debts owing and/or damages at the end of the lease. ” . . . the landlord may […]